Privacy Policy

Last Updated: October 2025

AuricX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for an account. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service.

Financial Data

We collect data related to your transactions on the platform, including deposits, withdrawals, VGC purchases, and profit history. This includes transaction amounts, dates, and the cryptocurrency wallet addresses you provide for transactions. We do not store your private keys or full credit card numbers.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service. This is collected through our service provider, Supabase.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your transactions and manage your investments.
  • Email you regarding your account or orders.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Service.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Notify you of updates to the Service.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements, such as Anti-Money Laundering (AML) and Know Your Customer (KYC) checks.
  • Respond to customer service requests.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We use Supabase as our backend service provider. Supabase stores and processes your data on our behalf. Their use of your personal information is governed by their privacy policy. We may also share your information with other third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work (e.g., for KYC/AML verification).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We leverage the robust security features of Supabase, which include but are not limited to:

  • Encryption: Passwords are encrypted at rest (bcrypt), and data is transmitted over secure SSL/TLS connections.
  • Row Level Security (RLS): We implement strict RLS policies in our database to ensure that users can only access their own data.
  • Role-Based Access Control: Access to sensitive data and administrative functions is strictly limited to authorized personnel.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights

You have certain rights regarding your personal data. Depending on your location, these may include the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any inaccurate or incomplete data.
  • Erasure: Request that we delete your personal data, subject to legal and contractual restrictions.
  • Portability: Request that we provide you with your data in a machine-readable format.

To exercise these rights, please contact us at support@auricx.com. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@auricx.com.